Alexandre Hotel Troya

The hotel Troya, especially popular with honeymooners, is located approx. 50 m from a sandy beach. At the beach, there are sun umbrellas and sun loungers for a fee. The tourist centre is only about 100 m away. The town Playa De Las Americas is around 50 m away. In the vicinity of the hotel are a number of shopping facilities and a supermarket. It is only 100 m from the hotel to the nearest bars and restaurants. Also the nearest disco is around 100 m away. The following attractions can be reached from the hotel: Siam Park (approx. 1 km away). For mobility during your holiday, there are a bus stop (approx. 600 m away), a car rental company and a motorcycle rental. For medical treatment in emergencies there is a hospital around 1 km away. The airport (TFS) is approx. 18 km away. Another airport (TFN) is located approx. 82 km away.

Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, luggage transportation by the guest, protective screens at the reception, non-contact in-house information, elevator occupancy control measures, restaurant space adapted to ensure social distancing, controlled access restaurant (scheduled turns), controlled access bar (limited entry), digital menus, buffet alternatives (protective screens, individual covered portion buffet, assisted buffet service, Show-Cooking), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, additional space for families at pools, hand sanitizer available for guests, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, 24h time between check-out and check-in, housekeeping staff equipped with self-protecting gear, ensured social distancing at Kids Club, hygiene protocols and control access at Kids Club (limited entry), adapted activities at Kids Club, enhanced hygiene protocols ensured at Spa and Wellness, adapted Spa and Wellness relax areas as well as adapted Spa / Wellness treatments.

Partially renovated in 2019, the 8-storey 4-star beach hotel has 354 rooms. It offers its guests a 24h reception (check-in from 14:00, check-out until 12:00), a lobby with bar, 5 lifts, air conditioning, a safe (for a fee), coiffeur, a shop, a parking area (for a fee) and a money changing facility. For the meals, there are two restaurants (air-conditioned) and a snack bar. You will be warmly welcomed in both the hotel’s bars. WiFi is available for free. For guests dependent on a wheelchair the hotel has a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room cleaning and concierge service are free of charge. Room service and laundry / ironing service are available for a fee.