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Our service team will be happy to assist you Monday to Friday from 8am to 8pm and Saturday, Sunday and on public holidays from 10am to 6pm by telephone or e-mail:


Telephone: +49 (0) 234 961 036 26

Email: service.lhh@hlx.com


You can also find an answer to your question in our FAQs.


Lufthansa Holidays is a service provided by the online travel portal HLX Touristik GmbH for customers of lufthansa.com. HLX Touristik GmbH is solely responsible for all aspects of this service. Lufthansa accepts no liability whatsoever in connection with this service.